Our Commitment

Welcome to Cilymaenllwyd

At Cilymaenllwyd we treat people with dignity and respect. We ensure that people have as much control over their own lives as possible. Our work is shaped by the people we support, rather than the other way around. We support and encourage, but never impose. In particular, we work hard to safeguard people from abuse. We believe it's extremely important to promote independence and understand that all of our residents should be treated as individuals so each member has a plan of care designed around their requirements and preferences, granting them choice in aspects of their daily routine. We also welcome regular visits from family and friends.

Quality of Life:

We understand that quality is crucial to everything we do at Cilymaenllwyd. We ensure that everything we do is continually scrutinised. We get feedback from the people who use our services and implement robust systems to monitor our standards.

As a care home provider, we are registered with the CIW,  The Care Inspectorate Wales is the independent regulator of social care and childcare in Wales.

You Can Live a Life Filled with Love

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Philosophy of Care:

As our Philosophy of Care Cilymaenllwyd look at the 'Whole Person' and not just part of a person. It is so important to identify each person individually in order to bring the right benefits for them. This can be achieved when having awareness of the following:
  • Their Physical needs
  • Their Social needs
  • Their Environmental needs
  • Their Emotional needs
  • Their Spiritual needs
  • Their Intellectual needs

Our Commitment To Care

Everyone at Cilymaenllwyd has a personal and professional commitment to providing excellent care. Here are the values that we have set to achieve our commitment:

Best Quality Senior Care Services

  • 24-Hour Emergency
  • Secured Community
  • Professional Doctors
  • Free Medical Care
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Pharmacies

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GPs

Click to see list of GPs around us.

Dentists

Click to see list of Dentists around us.

Our Commitment To Care

Everyone at Cilymaenllwyd has a personal and professional commitment to providing excellent care. Here are the values that we have set to achieve our commitment:

Aims and Objectives:

  • Provide a friendly residential setting within a care home environment.
  • Treat people equally, respectfully and with dignity
  • Provide a quality of life which enables residents to retain their independence and identity
  • Provide physical and emotional support to residents, family and friends.
  • Welcoming complaints and compliments.
  • Acting on your views and comments in a timely fashion.
  • Pursue excellence to achieve outstanding outcomes.
  • Behave with honesty and openness, building relationships based on trust.
  • Conduct regular reviews and close monitoring of our services.

Our Vision:

  • Vision of Cilymaenllwyd is to help people live healthier, happier and more fulfilling lives.
  • We aim to play a leading role in driving improved standards across the health and social care sectors.
  • We firmly believe in the importance of keeping residents as active and independent as possible.
  • We aim to recruit the right people, and develop them through training to make a positive difference to others.

Paul Matney

Nursing Staff

Sandra Bells

Nursing Staff

Jessica Brown

Nursing Staff

Mike Hardson

Nursing Staff

Our Services:

We at Cilymaenllwyd know that the thought of moving into care home can often be very traumatic for both residents and relatives but that it is sometimes the only option available in order to maintain personal safety, security and provide appropriate levels of care. Prior to admission, each new resident is encouraged to visit the home to satisfy themselves that the ambience is to their liking.

We provide a unique care and support plan that works for each individual. The first thing we do when we hear from a new client is get to know person's life history, likes, dislikes and, of course, their medical history to help us understand their unique needs. Using these information we develop an individual profile and plan of care. We encourage and support people to continue doing as many daily tasks as possible, pursue their interests and hobbies, stay active and spend quality time with family and friends.

We will ensure that we work with you and your family, friends, advocates and other professionals involved in your life in gathering all the information we need to make sure we can meet your needs.